Please fill in the form. Once complete we will contact you back with further information. If you need a box for shipping, please select an appropriate option. We can arrange a courier to collect your machine. We usually do a diagnostics on the day of arrival or next working day. When repair is complete we issue an invoice. Once invoice is paid we return your machine back to you.
What you need to know:
– diagnostics are free
– if you require a shipping box there is an additional fee: £20 for MacBooks or £30 for iMacs
– we strongly recommend you to order a box from us if you don’t have a genuine one. Otherwise you may want a shipping insurance* at extra cost (£30 both ways**)
– we don’t require any keyboards, mice or power cables, we even advise not to attach any of these
* if you do not choose the optional insurance, you will not be covered for any damages or if your machine is lost in transit; in this case ELVIKOM’s liability is limited up to £100 only
** if you choose the optional insurance, your machine is covered up to £1.000